Frequently asked Questions

General | Games | Chat | Payment | Technical


What are bonus bucks?
When do I get my bonus bucks?
Where can I use my Bonus Bucks?
How do I fund my account?
How quickly will I see my funds credited to my account?
Is there a minimum deposit?
Do I have to give my credit card details when registering?
Is using my credit card safe?
When do I get paid my winnings?
Do I have to deposit to play?
I have a friend I want to invite to play at Emerald bingo do I get anything for it?
Can I be taxed on Bingo prizes?
How much can I win?

What are bonus bucks?

Bonus bucks are our way of saying thank you for playing with us. Bonus bucks are stored in your bonus bank and can be used to play at your favorite games.

When do I get my bonus bucks?

There are several ways bonus bucks are awarded.

250% initial sign up bonus on your first deposit, further bonus’ for subsequent deposits Referral bonus

Our chat masters award bonus bucks through our chat games

Please see our Bonus page for more details.

Where I can use my Bonus Bucks?

Bonus bucks can be used to play our games in the real money stage. Bonus bucks will be used after your cash credits have been used.

How do I fund my account?

We have a variety of safe, secure and trusted payment processors to suit your needs. Please see our cashiers or banking page for details and to see which options suit you best.

Stay tuned for special promotions for our depositing methods.

How quickly will I see my funds credited to my account?

Crediting of your account will often depend on the method of deposit. Most of our payment methods will allow your funds to be credited within a few minutes.

Is there a minimum deposit?

A minimum deposit value of $25 in order to qualify for our bonus bucks loyalty scheme.

Do I have to give my credit card details when registering?

No. We will not ask for your credit card details when registering with us. You will only need to provide your credit card details if and when you decide to use this method as a depositing option.

Is using my credit card safe?

It is very safe using your credit card at Emerald bingo. All our transactions are secured and encrypted using a (secure socket layer). In addition our servers are protected by state of the art firewall protection which means that your personal information is kept securely giving you peace of mind.

When do I get paid my winnings?

This will depend on the withdrawal option you choose.

Do I have to deposit to play?

Before playing for real money please check out our free game. You will not be able to access the real money chat games or be eligible for the cash specials however until you do deposit.

If you like the games and fancy your chances in the real money play then you will have to deposit to purchase credits. Once deposited you can play wherever you like and take full advantage of our cash specials, big jackpots, promotions and chat games.

I have a friend I want to invite to play at Emerald bingo do I get anything for it?

We offer $30 in bonus for every player that you refer to our site. Terms and conditions apply please see our bonus page for details.

Can I be taxed on Bingo prizes?

As such winnings are prizes then you will not be liable for any tax on them.

How much can I win?

The jackpots keep growing until they are won. Prizes will alter depending on which games you are playing however and also how much you wager.

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